Total Process Consulting
Areas of Service
Total Process Consulting wants to help your team improve processes using time-tested methods and techniques. Changing processes related to management, operations, financial reporting, or quality can be daunting; by customizing our services to your process improvement needs, we will help your company help realize change more efficiently, saving time and resources.
Click an area to the right or scroll to learn more.
Business Operations
Knowing what can be optimized to generate gains across multiple business functions is immensely valuable. We help you achieve specific optimization goals using universal approaches designed to improve complex or key strategic operational processes.
Some examples of our services regarding business operations are:
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Define/improve current operational processes
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Review/analyze performance indicators
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Establish new processes and programs
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Evaluate/improve leadership, planning, quality, management oversight, etc.
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Work to attain ISO9001 registrar certification
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Work to attain AS9100 registrar certification
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Work to attain CMMI certification
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Work to attain Lean/Six Sigma certification
Project Management
Everyone needs strong project management; the teamwork involved is critical to controlling scope, time, and budget. We leverage standards like the PMBOK and Six Sigma approaches to easily streamline your current efforts by addressing where projects get off-track.
We’re here to help you:
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Define/improve program management processes
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Create/implement standards
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Assess and reset expectations for the role of project manager within the organization
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Assess and reset expectations for project team members and support functions within the organization
Data Management
We all want to use data more effectively. TPC offers a holistic approach that helps your organization define operational measures, make use of the data you already have, and discover which data points best indicate performance.
We’re ready to help:
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Establish metrics, data repository controls, and data retention policies
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Review/analyze performance indicators
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Review/analyze process control data
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Assess current data management practices
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Advise on new methods for collecting, using, and storing data
Internal Auditing
Looking to prepare for an external audit or to get a baseline for your organization? We can help by leveraging our extensive auditing experience. Let us help conduct your internal examination and create a sustainable program that minimizes overhead while empowering your team.
We specialize in:
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ISO9001 internal auditing
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AS9100 internal auditing
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CMMI appraisal readiness auditing
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Process auditing
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Quality Control auditing
Improvement 101
Sometimes we need to go back to the basics. Learning, or remembering, tools used to drive improvement does not need to be an extensive or expensive effort. We’re here to deliver quick training or to lead your team through simple sessions using time-tested approaches.
Some of the most beneficial are:
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Root Cause Analysis
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Correct Action Planning
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Kaizen Implementation
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6S Implementation
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Statistical Process Control Planning
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Failure Mode and Effects Analysis
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Value Stream Mapping
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Bottleneck Analysis
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Plan Do Check Act Implementation
Documentation Development
Sometimes a document or file is all you need to create lasting improvement. We’re here to help develop any of the following items that can be customized for your team however you like.
Our services include but are not limited to:
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Edit/update existing Process Documentation
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Proofread/edit written Communications
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Develop forms, spreadsheets, or templates
Training
Organizations have access to thousands of training platforms, modules, programs, and books. But what does your team really need to know? Let us tailor training to those topics that will make the biggest difference.
Some training areas to consider are:
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Project Management
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Program Management
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Quality Management
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Internal Auditing
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Process Improvement